Terms & Conditions

Please note that orders will not be put into production until a confirmation sign off has been completed after the survey.

Please note that if you purchase any solid timber door, there will be a variation in colour and grain from door to door and also there may be some character features within the doors (e.g. knots and grain patterns etc.). As timber is a natural living product, it is prone to movement when exposed to adverse temperatures. High levels of moisture in the air caused by humidity can cause door expansion, whilst colder air can result in panel shrinkage. When painted doors are affected by these conditions it may result in the appearance of hairline cracks in the paint.

In regard to plumbing and electrical costings – 1st and 2nd fix is removal of existing appliances, relevant feeds installed for new appliances, and fitting of new appliances. This DOES NOT include: Moving or diversion of rising main, sinking of any pipework into wall or floor, installation, supply or moving of new/existing stop tap, any isolator valves that may be required, supply and installation of any new radiators, any surface mounted drainage, new consumer unit or moving of existing consumer unit, any aerial points, new sockets or switches (feed for and supply of), any earth bonding (main or supplementary), any re-wiring or any lighting.

The only situation in which any of the above will be included is if they are specifically stated in the quote by the appropriate trade.

All labour prices are estimated, subject to a survey from a qualified tradesman and are based on the assumption that no additional work is required to bring the installation up to current regulations (both gas and electrical).

If Mode Designer Kitchens are not providing a skip, all waste removal from site falls under the customer’s responsibility.
Images supplied by Mode Kitchens are for presentation purposes only and does not accurately represent the end product.
We DO NOT carry out the removal of any controlled substances i.e. Asbestos etc.

Once the sign off document is signed, it forms a contract between the customer and Mode Kitchens (Howards Electrical Ltd) and the details contained within cannot be altered.

Any remedial items needed will take a minimum of 2 weeks to arrive. Bespoke items can take up to 10 weeks to arrive.

Mode Kitchens strives to ensure that all of our kitchens are delivered on the correct date. However, if our suppliers should let us down, for whatever reason, and cannot deliver on the agreed date or at the agreed time, Mode Kitchens will not financially compensate the client but will seek to rectify the situation and rearrange the delivery as soon as possible. Again, if our suppliers should deliver any items incorrectly or damaged, Mode Kitchens will not financially compensate the client but will get replacements made and sent out as soon as possible.

In regards to payment, our terms are as follows:

All deposits are non-refundable and non-transferable.

We require an initial deposit of at least £500.00 for invoice values up to £15000.00 and £2000.00 for invoice values upwards of £15001.00. After this, Mode Kitchens will perform a site survey with a fitter. We then require a payment of 40% of the balance at time of ordering. The final 60% then needs to be paid 48 hours prior to delivery of the carcases.

Sort code – 01-03-69 Howards Electrical Ltd.
Account no – 14193809 T/A Mode Designer Kitchens Ltd.

If delivery is deferred due to late payment and we are providing a fitting service, the customer will be required to pay all tradesmen their standard day rate until delivery has been made.

In regard to our fitting service, we will provide the customer with a ‘week commencing’ date for when we will begin the rip out / fitting process. We will always try to start as early in the week as possible but cannot guarantee a specific start day.

Water damage and/or fire damage is not covered in any guarantees.

All goods remain the property of Mode Kitchens / Howards Electrical Ltd until payment has been received in full.

All trades payable directly unless otherwise agreed.